Privacy Policy

This Privacy Policy explains how theDukanPOS (“we”, “us”) handles personal information collected through thedukanpos.com and in providing our cloud POS service. By using the website or service you agree to this policy.

Information we collect

• Information you give us: such as your name, phone or WhatsApp number, email, business name, city and any message you send through our forms or WhatsApp.
• Business data in your account: products, sales, customers and other records you enter into theDukanPOS. This data belongs to you.
• Technical information: basic information such as browser type, pages visited and IP address, collected through server logs and, where used, analytics tools.

How we use information

• To set up and provide your trial or subscription and to support you.
• To respond to enquiries, demo and waitlist requests.
• To improve our website and service.
• To send service-related messages. We will only send marketing messages where permitted, and you can ask us to stop at any time.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate the website and service (such as hosting), when required by law, or with your consent.

Your business data

Records you enter into theDukanPOS are stored in the cloud to provide the service. We access them only to provide, secure and support the service, or when you ask us to.

Security and retention

We take reasonable measures to protect information, but no online system is completely secure. We keep information for as long as needed for the purposes above or as required by law.

Your choices

You may ask to access, correct or delete your personal information by contacting us.

Contact

Phone/WhatsApp: +92 312 7032292. See our contact page.

We may update this policy from time to time; the date above shows the latest version.