Refund & Cancellation Policy

Last updated: 17 October 2026

Overview

We want you to be sure theDukanPOS is right for your business before you pay, which is why every new account starts with a 15-day free trial.

Free trial

You can use theDukanPOS free for 15 days. If you decide not to continue, simply do not subscribe; nothing is charged.

Cancelling a subscription

You can cancel at any time by contacting us on WhatsApp or phone at +92 312 7032292. Cancellation takes effect at the end of your current paid billing period, and you can keep using the service until then.

Refunds

Because you can test the full service during the free trial, subscription fees already paid for a billing period are generally not refundable. If you believe you were charged in error, or there is a serious problem with the service, contact us and we will review your request fairly.

Your data after cancellation

Before your subscription ends, contact us if you need help keeping a copy of your records.

Contact

WhatsApp/phone: +92 312 7032292 · Contact page