Help · Getting started

How to Use POS Software: Getting Started

This guide explains how to use POS software in a Pakistani shop, from what to prepare before you start to your first week of billing with theDukanPOS. You do not need to enter everything on day one.

How to use POS software: cashier serving a customer at a shop counter

From PKR 2,500/mo · USD $10/mo

Five steps to your first bill

1. Start your free trial

Sign up for the 15-day trial and add your shop details.

2. Add your items

Start with your top-selling items: name, sale price, cost price and opening stock.

3. Barcodes

Use existing product barcodes, or print labels for loose items.

4. Credit customers

Add regular udhaar customers with their opening balances.

5. Make your first bill

Sell, print the bill, and watch stock update.

Stuck? Ask us

Our team helps with setup on WhatsApp.

What to prepare before you start

Ten minutes of preparation makes setup much faster. Have these ready:

  • A list of your top 50–200 items with sale price and, ideally, cost price.
  • Current stock counts for those items (estimates are fine at first).
  • A list of udhaar customers and what each one owes today.
  • Your main suppliers, if you want to record purchases.
  • A computer, laptop or Android phone with internet, and optionally a receipt printer and barcode scanner.
How to use POS software: first-week checklist for a new shop
Prep checklist

Top-selling item list

Opening stock counts

Udhaar balances

Supplier list

Device with internet

Printer (optional)

Your first week

Day 1: bill your best sellers

Do not wait until every item is entered. Bill your fast-moving items in the POS and keep writing rare items by hand for a few days. Add each missing item the first time it sells.

Days 2–3: move udhaar into khata

Enter each credit customer’s current balance once. From then on, every credit bill adds to their balance automatically, and payments reduce it. See khata.

Days 4–5: record purchases

When stock arrives, enter the purchase so stock and cost prices stay correct. See purchases and suppliers.

End of week: check your reports

Look at daily sales, best sellers and low stock. If numbers look wrong, it is usually an opening stock or price that needs fixing. Our stock management tips help here.

Train your staff

Counter staff can work in Urdu. Show them how to search an item, scan a barcode, choose cash or khata, and print the bill. Most people learn the billing screen in a day.

Frequently asked questions

It depends on how many items you have. Most shops start billing their best sellers on the first day and add the rest over the first week.

No. You can search items by name. A scanner makes billing faster for packaged goods.

Yes. theDukanPOS has a mobile app and also works in a browser.

Message us on WhatsApp at +92 312 7032292.

Ready to run your business on theDukanPOS?

Try every feature free for 15 days. Questions? Call or WhatsApp 0312 7032292 and talk to a real person.