Customer Service

Practical guides for Pakistani shop owners: choosing POS software, stock management, running a qist business and keeping a clean daily hisab.

WhatsApp business for shops: smartphone showing WhatsApp on a counter

Guides

WhatsApp for Shop Owners: A Practical Guide for Pakistani Shops

A practical guide to WhatsApp Business for shop owners: set up your profile and catalogue, take orders, organise chats with labels and send reminders politely.

October 17, 2026

Try theDukanPOS free for 15 days

Cloud POS for Pakistani shops: billing, stock, khata and qist in one app. From PKR 2,500/mo ($10/mo). No card required.